RapidASSIST- POWER of Solution NOW
RapidAssist is a visual communication tool that allows technicians to provide a higher standard of support while significantly reducing call times.
See What They See
It is easier for support technicians to diagnose problems by seeing them rather than having users try to describe what they are seeing.
Instant Visual Collaboration
RapidAssist streamlines the support process, allowing technicians and users to focus on solving the problem rather than trying to describe the screen.